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Dinner and a Murder Customer Service

If you experience problems downloading or opening the game or just have questions on how they work, the first step is to visit our Forum

We ask that this be the first step because there are so many outside influences (browsers, cookies, ISP's etc...) that can cause a problem and our Forum can help to narrow down and in most instances solve the issue.

If you've visited our FORUM and still need help, you can contact us by email, fax, or telephone.

Customer Service Email Support

I check my email messages at least twice a day, usually much more, so after hours you will find email the quickest way to get a reply. I usually do not check messages or voicemail on Sundays as this is the day I choose to spend with my family.
Click Here to send a Support Request.

Customer Service Telephone Support

After hour calls are routed to voicemail. If you have a party emergency please text me as I get that notification much more quickly. Non-emergency calls are returned during business hours.

NORTH AMERICA (US and Canada Toll-Free)
Mon-Fri, 12:00 pm - 6:00 PM, Central Standard Time (-6 GMT)
1-765-MYSTERY (697-8379)

If you reach my voicemail during business hours, then please leave a message and I will get back to you as soon as I possibly can. I do not use Call Waiting to prevent beeping in my ear when I am trying to help a customer.

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